This morning Vincent B falsely accused me of not paying my past due balance and that's why the phone was suspended which is false. I have been lied to by Amber, Kay, Jose and Vincent B. Last night they cut off my kid's phone because its still reported being lost or stolen in the system and they continue to charge me 275.00 for it. I spoke with a supervisor who allegedly told ATT that the phone was returned because it was according to USPS. As soon as he did I canceled the order only to found out that is not possible. It was lost for all of two hours and luckily the maintenance guy returned it after finding it on the ground. My bill has been 355.00 for two months now.īut the worst part was the insurance claim that I had to file last week for my kid's lost phone. I was told in the store that it would be high for one month then straighten out and I was not charged an activation fee both of which are not true. You can also email the support department 24/7 at poor service? File a complaint here!įirst, my bill has been abnormally high since I upgraded it.
They follow normal business hours of operation, so call between Monday and Friday, 8am-6pm EST. The most popular method of contacting AT&T with a complaint is by calling them, that phone number is 80. There is an image of the corporate office location here.Ĭontact the CEO with your problem! Write a letter to the corporate office. If you would like to send a complaint to AT&T corporate headquarters, their mailing address is 208 South Akard Street, Dallas TX, 75202. Tweet AT&T customer service on Twitter at or post a complaint to their Facebook page. Upset at AT&T? Call the complaint line and tell them now! The company does have an official contact page, but social media is probably the best way to get a response to your problem. Please do not post any personal information relating to yourself, or employees of AT&T as these comments will not be approved.One of the largest telecommunications company in the world, AT&T brands now include Wireless, U-verse, home security, DirecTV, and home phone. You can find contact details for AT&T above.Ĭomments are moderated so may not appear immediately. Initial complaints should be directed to AT&T directly. Use this comments section to discuss problems you have had with AT&T, or how they have handled your complaints. AT&T was ranked at #6 on the 2015 rankings of the world's most valuable brands published by Millward Brown Optimor. As of 2016, it is also the 17th-largest mobile telecom operator in the world, with 130.4 million mobile customers. AT&T is the largest telecommunications company in the world by revenue. As of May 2014, AT&T is the 23rd-largest company in the world as measured by a composite of revenues, profits, assets and market value, and the 16th-largest non-oil company. AT&T is the third-largest company in Texas. AT&T is the second largest provider of mobile telephone services and the largest provider of fixed telephone services in the United States, and also provides broadband subscription television services through DirecTV.
is an American multinational telecommunications conglomerate, headquartered at Whitacre Tower in downtown Dallas, Texas. Hello Send us more details in DM about what's going on, along with your account number… - Aug 15, 2019įollow Inc.Our website shows up and running so you can go here:… - Aug 15, 2019
We'll figure out what's going on with your screen! ^DaniW - Aug 15, 2019
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I believe a specialist may be needed here, Please DM me your zip code and any additi… - Aug 15, 2019 Hello Matthew, How long has this connectivity been going on for? Can you DM us your account number, so… - Aug 15, 2019.You came to the right place, KT! DM us back with your account number and service type, so we can try to h… - Aug 15, 2019.Hi Teresa, we're here to help! DM us your U-verse account number, so we can look into your area's network.Use this page here, to troubleshoot your NF… - Aug 15, 2019 Hello Amanda, thanks for bringing this to our attention.
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